Comfort or Confidence: How to Tell Which You Provide
Do you know whether your clients feel comfortable or confident in their relationship with you? Does client retention and acquisition depend on how they feel? I hope the following message helps yo... Read more
Let Your Clients Tell You How You Can Deliver a Better Experience
In 2017, the second annual Investor Feedback Survey gathered opinions from nearly 19,000 clients of advisors across over 400 firms globally. The feedback provided insight into many aspects of a c... Read more
Hiring Decisions That Can Help You Grow Your Business
Growth has been a key priority for advisors over the past five years. And with 10-12% growth rates1, it’s not surprising that advisors are trying to determine the optimal staffing approach. Our 2... Read more
Combine Baking Cookies With Painting in This Fun Holiday Activity
By Karen Parker
One of my favorite Christmas traditions is baking cookies and delivering them to friends. My Mom started doing this with me when I was very young, and I have continued the tradition with my child... Read more
When Clients “Need” More Risk Than They Can Tolerate: Adjusting Portfolios, Or Goals?
It is a standard requirement in financial services that financial advisors must first determine an investor’s risk tolerance before making any investment recommendations for their portfolio. Yet... Read more
There’s More to Thanksgiving Dessert Than Pumpkin Pie
By Karen Parker
Pumpkin pie may be the most traditional and popular dessert at Thanksgiving, but it’s certainly not everyone’s favorite. So, we went in search of a new pie for this year’s Thanksgiving celebratio... Read more
What Advisors Need to Know About Cybersecurity
With major security breaches regularly in the headlines, we wanted to take this opportunity to provide you with some best practices that you can implement in your office. Your CRM system could po... Read more
Technology … How Much Time Should You Really Spend Thinking About It?
I recently attended a conference where at least half of the speakers or vendors were talking about or selling some sort of technology meant to enhance the client experience. It seems that there i... Read more
5 Keys to Building an Effective Wealth Advisory Team
At one point in our careers, we’ve either been a manager or a part of a team. We all have opinions on what a ‘great team’ should feel like — and the attributes of a strong coach/manager. But what... Read more
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